Our goal is to ensure that our patients receive both the highest standard of service and the best possible care. It matters to us that every patient is well cared for and we always strive to put the patient first.

If at any time we have failed to deliver this, then we want to know.

Should you feel that you have not received the standard of care or standard of service you deserve; please follow the escalation process below;

  1. Let your practitioner know if there is anything you are unsure of or if you have any concerns. They will be happy to answer your questions and address any concerns you have. You can do this by emailing the chiropractor using the contact form on this site
  2. If we are unable to offer you an appropriate resolution then you will be provided with the details of the professional regulator; the General Chiropractic Council.